This price guide is based on a 'single instance' use of the Seatrobot platform. One instance is defined as one account servicing a single-location organization, or one business unit or a single business location within a larger organization creating and managing events for that unit / location. Organizations may purchase multiple instances as required.

Custom integrations with a customer's existing business infrastructure and / or volume pricing for multiple instances within the same organization are available on request.

ServiceMonthly Cost
Base Platform Subscription $450
Each Concurrent User (min. 5 per instance) $99
Base 10,000 Contacts Storage $100
Additional blocks of 5,000 contacts $100 (pro-rated first month)
Base 10,000 Max emails per month $100
Emails overage (all emails over base max per month) $0.01 per email aggregated and billed monthly
Annualized, pre-purchased emails upgrade blocks. Price on request
Ticketing ModuleFee (per transaction)*
Ticketing Module Activation No charge
Each ticket purchase $0.99 + 2.5% of ticket price
Single seat ticket max $24.95
Multiple seat package max $89.95
*fees are in addition to credit card processing fees charged either by our provider (Stripe) or client's integrated supplier
Additional ServicesMonthly Cost
Seatrobot API Access $450
Fixed API calls per 24-hour period 50,000 Included
Fixed API calls per month 1,500,000 Included
Overage API price $0.02 per call
Service & SupportDetails
Service Level 3 Included in Base Platform Subscription
Service hours 10am - 6pm PST
Support ticket response time within 24 hours
Event banner design assistance 2 per calendar month
Service & SupportDetails
Service Level 2 10% of current subscription package
Service hours 10am - 6pm PST
Support ticket response time same business day
Event banner design assistance 2 per calendar month
Bookable training / assistance sessions (30 minutes) 3 per calendar month available
Service & SupportDetails
Service Level 1 20% of current subscription package
Service hours 8am - 8pm PST
Support ticket response time Dedicated support assistant - within 2 hours
Event banner design assistance 3 per calendar month
Bookable training / assistance sessions (30 minutes) 4 per calendar month available