HOW DO I GET STARTED WITH A NEW EVENT?

Select 'Create New' from the purple bar. A blank 'Event Info' page will be generated. For quickest results start by selecting an Event Manager, then fill in the basic required event info fields: Event Name, Date, Time, Venue and your Guest Limit. Then click 'Save Event'. Your event is ready to go and you can start inviting people.

It's recommended that you also look over and edit the 'Invite' and 'Confirmation' emails, so you can be sure your invited guests receive exactly what you want them to.

At this point you can also add more detailed information on your event in the remaining fields should you wish to, as well as uploading an email header / web page header image and selecting seating etc. options if your event is more complex. But these are all optional.

HOW DO I CREATE A WEB PAGE FOR MY EVENT?

When you create a new event, SeatRobot automatically creates two web pages for you: an event ticket page (in case you want to sell tickets) and an open RSVP page (where anyone can go and register for your event for free).

SeatRobot creates the pages using the information and images you have entered during event setup - it automatically places your event name, date and venue onto the pages, and puts your email header image at the top.

You can find links to these pages after you save your event by clicking either the 'Ticketing' or the 'Open Invites' buttons on the Event Setup page. When you click the 'Ticketing' button, you can enter the ticket price for your ticket and the maximum number anyone can purchase at one time.

Copy the URL's for either page and add them to your company website, facebook page, Twitter feed, or include them in your SeatRobot invite emails.

HOW CAN I LET PEOPLE KNOW ABOUT MY EVENT?

To let contacts from your database know about your event, invite them (either individually or via contact lists) by creating a Direct Invite on the 'Invites' page. When you invite people from SeatRobot, they receive an invite email with an 'Accept / Decline' button and their own personalized RSVP page. When they accept your invite they automatically show up in your Guest List.

If you want your contacts to be able to promote your event to other people you don't know, use the Ticket Page (for paid events) or Open RSVP Page URL's. Copy the URL's from your Event Setup page and include them in emails, on your website, Facebook page etc. SeatRobot provides the HTML for placing buttons on your web pages.

SOME DETAILS OF MY EVENT HAVE CHANGED. WHAT SHOULD I DO?

You can update any of the Event Info you entered during Event Setup at any time. Click on Event Setup > Event Info and simply change the information in the fields you previously entered.

Doing this will automatically update the info as it appears on all guest RSVP pages, Open RSVP and Ticketing web pages for your event. If you used Event Macros in your Direct and 3rd Party Invites and Confirmations, the info you changed will also automatically update in all emails sent out from the event from this point onwards.

If you have a change you want to proactively notify your guests about, you can send a Custom Email. See the question on sending a General Announcement in this section.