In this section:

HOW DO I GET STARTED WITH A NEW EVENT?

(back to top)

From the Dashboard click the 'New Event' button. From inside an existing event, select 'Create New' from the purple navbar. A blank 'Event Info' page will be generated, requesting the most basic required event info. For quickest results start by selecting an Event Manager, then fill in these fields: Event Name, Date, Time, and your Guest Limit. Check the box to select whether your event will allow free (non-ticketed) registrations. Then click 'Save '. Your event is ready to go and you can start inviting people.

At this point all the other event input fields and options will appear. You can fill in as many of these additional fields as you wish but they are all optional.

HOW DO I CREATE A WEB PAGE FOR MY EVENT?

(back to top)

When you create a new event, SeatRobot automatically creates a Register page for you: this page will display any Registration Package you create in 'Packages', both free registration and tickets.

Note: Ticket Packages (paid) are only available if you have set up Seatrobot Ticketing, including linking Seatrobot's payment processor to your bank account. If Ticketing is not set up in your account, click here to contact us.

SeatRobot creates the page using the information and images you have entered during event setup - it automatically places your event name, date and venue, event description, onto the pages, and puts your event image at the top. It creates calendar links ands social media share buttons and includes those in the page too.

You can copy the URL for the Register Page from the Event Info page or from the globe icon in the event's row in the Dashboard and add them to your company website, facebook page, Twitter feed, or include them in your SeatRobot invite emails.

If you toggle your event 'on' in the Dashboard it will also appear on your account's Events Page.

HOW CAN I LET PEOPLE KNOW ABOUT MY EVENT?

(back to top)

To let contacts from your database know about your event, invite them (either individually or via contact lists) by creating an Invite on the 'Emails' page. When you invite people from SeatRobot, they receive an invite email with an 'Accept / Decline' button and their own personalized Registration page. When they accept your invite they automatically show up as confirmed in your Guest List.

If you want your contacts to be able to promote your event to other people you don't know, use the event's Register Page. Copy the URL from your Event Info page, or from the Dashboard and include them in emails, on your website, Facebook page etc.

SOME DETAILS OF MY EVENT HAVE CHANGED. WHAT SHOULD I DO?

(back to top)

You can update any of the Event Info you entered during Event Setup at any time. Click on Event Info and simply change the information in the fields you previously entered.

Doing this will automatically update the info as it appears on all guest Registration pages, and the Register page for your event. If you used Event Macros in your Direct and 3rd Party Invites and Confirmations, the info you changed will also automatically update in all emails sent out from the event from this point onwards.

If you have a change you want to proactively notify your guests about, you can send a Custom Email. See the question on sending a General Announcement in this section.