HOW DO I INVITE SOMEONE TO ATTEND MY EVENT?

Go to the 'Invites' page. Inviting an individual or group of individuals from Seatrobot is called a 'Direct Invite'.

Fill in the info in the Direct Invite tab: Give your invite a name, choose who you are inviting (individual contacts, or contact lists - or Salesforce lists if you have Salesforce integration), and choose what Seating Package you are offering them.

To send out their invites immediately, click 'Launch Invite'. To save your work and send out the invites later, click 'Save Invite'.

CAN I INVITE MORE THAN ONE GUEST AT A TIME?

Yes. To invite a number of individuals, click on the 'Contact' button under 'Select Recipients' on the Direct Invite section. Select a contact and add them to the invite. To add more individuals, repeat this process as needed.

To add a whole list of contacts at one time from your database, click on the 'Contact Lists' (or Salesforce Smartlists) button and select the contact list(s) you want to send the invite to.

Tip: When giving your Direct Invite a name, it's useful to name it something to do with the contact(s) you've included in the Invite.

CAN I OFFER GUESTS MORE THAN ONE SEAT?

Yes. By default when you set up an event, Seatrobot creates a Seating Package of one individual seat which you add to any Direct Invite. This gives each person you invite the opportunity to Accept or Decline one seat / place at your event.

You can create your own Seating Packages which can include any number of seats you like, as well as descriptions of other benefits etc. Click on Event Setup > Packages / Tickets. Click 'Create New' to build your own Seating Package. Any Seating Package you create here will be available to add to any of your Direct Invites.

Remember - Seating Packages are offered to each individual you invite - so if you create a Seating Package of 5 seats, every single person you invite will be given 5 seats / places at your event to fill.

MY EVENT IS SPONSORED / I'M SELLING TABLES. HOW CAN MY SPONSORS / GUESTS FILL THEIR OWN TABLE?

Seatrobot calls these types of Invites 3rd Party Invites. In a 3rd Party Invite you invite an individual to be in charge of a group of seats or invites at your event (like a table) - and they fill those seats by inviting and confirming other people on your behalf. In a 3rd Party Invite you invite someone to be the Coordinator for that Invite. This individual may not be attending the event themselves.

Tip: Note: 3rd Party Invites will only appear if you have checked the 'Invite Guests via 3rd Parties' checkbox during Event Setup

Go to Invites and fill in the options under the '3rd Party Invites' tab. You'll choose a 'Co-ordinator' - they will receive the invite email with a link to their own page where they can fill the seats you have given them (in the Seating Package you added to their Invite).

HOW DO I SELL TICKETS TO MY EVENT?

When you create a new event, Seatrobot automatically creates an event ticket web page using the information and images you entered during event setup - e.g. your event name, date, venue and email header image.

You can find a link to the Ticket Page after you save your event by clicking the 'Ticketing' button on the Event Setup page. When you click the 'Ticketing' button, you can enter the ticket price for your ticket and the maximum number anyone can purchase at one time. To create more tickets of different prices etc. Click on Event Setup > Packages / Tickets. Click 'Create New' to build your own Seating Package. Make it a ticket by sliding the 'Add To Ticket Page' toggle. Any Ticket you create here will be available on your Ticket Page.

Copy the URL for the Ticket Page and add it to your company website, facebook page, or include it in your Seatrobot invite emails.

I JUST WANT TO FILL MY EVENT. HOW CAN I GET PEOPLE TO REGISTER?

If you are organizing a free event and just want to publicize it to the general public, or friends of friends, use the Open RSVP Page URL. Copy the 'Open RSVP' URL from your Event Setup page and include it in emails, on your website, Facebook page etc. Seatrobot provides the HTML for placing buttons on your web pages.

HOW DO I PUT MY CONTACTS INTO SEATROBOT SO I CAN INVITE THEM?

Seatrobot contains a database of all your contacts, with powerful contact management tools. You can build this database by adding one contact at a time, or by uploading lists of contacts (from Excel files) or by linking your Seatrobot system with your CMS system (like Salesforce).

The Seatrobot contacts database is not event-specific (your contacts may be invited to any event you create). Therefore you manage contacts from your organization-level admin controls on the purple navigation bar. Click on the 'users' icon  in the purple bar to access your contacts. From here you can add individual contacts (click the single contact+ icon), or upload contact lists (click the multi-contacts+ icon), and manage your contacts as you wish. For details on how to upload and manage contacts you have uploaded to Seatrobot, including creating contact lists, tagging contacts, filtering contacts, tracking contact histories etc. visit the HELP section.